How to get your
from your smartphone?
Save up to
21% when shopping in this store.
Do you live outside the European Union? Are you leaving the EU by the next 3 months? If that is the case, congratulations! You are entitled to a Tax Refund of up to 15.7% with goods purchased in this store!
No lines, no waiting: Complete all the process from your phone!
AS SOON AS POSSIBLE
Enter the receipt in the app
Download the Woonivers app and enter your personal information. Please get your passport ready to finalize the registration.
Once you are signed in, take a photo of the receipt you were given in the store. Please do this soon enough before your departure date or your may lose your right to a VAT refund.
JUST BEFORE YOUR DEPARTURE
Pass Refund Control
On your day of departure, in the airport or port, look for the VAT Refund Authorization Area (“Sellado devolución de IVA”) or customs control.
Here you will find the DIVA interactive kiosk where you will be able to scan the tax free request code(s) the app will have generated for each of your store receipts.
ONCE AT HOME
Get your money back
Once at home, open the app, tap "Withdraw your funds" and enter your preferred payment method. In a few days, you will receive your money via international fund transfer.
Get the App
Something going wrong?
Click the “Support” area in the app or call us at +34 910 502 751 or send us an email to firstname.lastname@example.org